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| Here At Vogt RV, Our Customers Make Us Who We Are... |
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| My wife and I have been customers of Vogt RV for over 15 years. When we purchased our first travel trailer there we were impressed by the friendliness and knowledge of the various RVs by our salesman. We continue to visit Vogt to see the new technology in RV’ing and when we decide to upgrade, it will be from their friendly sales personnel. |
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Aubrey and Jeanette Mathis |
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| We bought our first RV from Vogt in 1984. We have owned may RVs since then, always purchasing from Vogt. We have enjoyed many years of RVing and have made a lot of good memories and friends, and it all started with a visit to Vogt RV. Everyone at Vogt, owner, office staff, salesmen, parts and service will make your buying or service a pleasant experience. So before you buy your first or your tenth RV, go to Vogt RV. |
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Al and Dorris Mobley, Fort Worth, TX |
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| We have purchased 3 different RV’s from you in the past. I just want you to know that each experience was outstanding. I looked at many different dealerships and for friendliness, quality, service and price, your dealership is by far the best. We are looking to take one more step up soon and get our 4th RV. You can be assured we will get it from you. |
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John and TJ Pafford, North Richland Hills, TX |
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As we promised we are sending a letter commending the Vogt agency on their professionalism and extraordinary care they have for the customer. Yes, this is the third RV we have purchased from Vogt and we are quite happy. Every sales person we have dealt with has been very knowledgeable forthright and courteous. Trisha especially enjoyed Race Harrell and his candid yet humble candor with her
Whenever there has been a problem with any of our RV's Vogt service department has gone over and above the call and handled each situation remarkably well. With personnel like Tommy, Brant, and Richard one can see why Vogt RV has such a good nation-wide reputation of being complete, courteous, and caring getting the job done whatever it takes.
Just as an aside Race, they fixed the RV and I went to see Peggy at Haltom Jewelry. She was terrific and corrected the problem with the watch. I must admit it was my operator headspace. Trisha and I observed you to be a good man, honest and willing to confront in a gentlemanly way difficult situations. We appreciate that. Thank you for being a good sport and receiving some teasing. I believe you are capable of not only receiving it but honorably dishing it our in a manner that is fun but doesn't hurt. Everyone I have talked to I have bragged on you as a good man, a fun guy to be around for what I know of you. Keep up the good work.
Have a Merry Christmas!
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Billy Weckel |
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| Leta and I would like to thank you both for the friendly service and expeditious transaction. The service tech that completed the readiness & operating instructions was very knowledgeable and absolutely enjoyable. I wish you all the best in 2009. |
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Lee Dawson |
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Thank you for a most enjoyable transaction. Your company was above the rest in courteousy and professionalism.
If I had any doubts about the quality, the drive home through that crosswind Wednesday dispelled them.
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R. Allen Wilkerson Jr. |
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Wanted to thank you for such a GREAT experience in buy the Weekender Joey.
Our adventure took us to Padre Island & Mustang Island.
Both great places to take Joey.
Thanks again!!!!!
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Kristen Miller, Colorado Springs, CO |
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Thanks for assistance in Shirley and my purchase of the 2005 Tiffin Phaeton from your inventory. The coach checked out well and seems to be in very good condition for the year and model. We are learning, as you might expect, all the features and attributes of a vehicle of this size and performance.
We were particularly impressed with Richard, your "instructor" over in the Vogt service department. Richard understood that we were "first time" coach buyers and he took all the time necessary to help us understand the equipment, features and options of every major item. We asked a lot of questions, over the five (5) hours spent from 9:00 AM till 2:00 PM. Richard knew we had a big drive ahead of us, going back to Houston from Ft. Worth, so he even "skipped" or delayed his lunch hour to help us miss the rush hour and busy traffic of your downtown. That was much appreciated.
Bob Tiffin told us about you folks at Vogt, and said you were his oldest sales and service center of all his distributors. He was lavish in his praise of you and your colleagues and I would say he is correct in what he said. As I told you in our telephone conversation of last week, if we need any major work done on our Phaeton, we will certainly consider taking the time to drive it up to your Ft. Worth service center from Houston for such service. From my walk-through of your Ft. Worth service center and a similar one in Houston, you guys have it all together, no doubt.
Meanwhile, take Richard to lunch and buy him a beer, as he is a huge asset in helping you fellows sell coaches. He left a very positive impression with both Shirley and me.
Stay in touch. When we wear this puppy out, we may need a new unit and know where to go. I always suspected that Cow Town had some good people, and now I know it does. |
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Bill Tillman |
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We bought our 2006 Presidio in May of 2006 from Vogt, this is our 3rd motor home, the other 2 were Winnebagos.
Since then Tom McIntire has been our preferred Service Adviser, always fixing our motor home that had some unusual problems.
This past month Tom, Gerry(parts), and Kim(in parts) have gone above the service that we experienced before.
We had been e-mailing Tom during the last month that we needed a service appointment to replace our front air conditioner and some other problems with
our motor home. We wanted to replace the 13.5k air conditioner with a new 15k. When Tom ordered the new air conditioner he found out that the Dometic
factory in Mexico had burned to the ground in April and that it might take 3-4 weeks to get a new one. We told him how hot it was in our motor home being that we were in Burleson at the time. We had an appointment for June 18 to review the repairs we needed and a June 23 appointment to get everything fixed. Well lucky for us Kim(in parts) called us on June 8, one week after we ordered the new air conditioner, and told us the new one had arrived. Tom then knew how we were suffering in the heat and set us up with a June 11 appointment. To my surprise they fixed everything wrong with our motor home that day, not just installing the new air conditioner.
We would just wanted to let you know how professional and courteous Tom and the other service people have been to us. |
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John and Sherry Gezel |
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| Thanks for our travel trailer!
I usually don't take the time to write thank you notes but I felt like it was necessary this time. Both my husband and I received wonderful treatment with our sales associate and appreciated the knowledge and friendliness of the guys working the back garage area. We apprecieated how quickly and smoothly the entire process was. We are very happy with our purchase and just as happy with the service we received. |
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Belle Pena & Thomas Lancaster, Glen Rose, TX |
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I would like to take this opportunity to thank you for your staff members who were involved with the recent repair of our 2010 Skyline Mountain View RV. This was a very difficult time for my husband and I and unfortunately I was not as polite or understanding as I should have been. I am afraid I was down right rude at times. NOT one of my better moments!
You and your staff were VERY understanding and went above and beyond the call of duty to help us with the problems we experienced. You stayed in contact with us and updated my husband and I concerning the progress of the repairs. You were VERY patient with me and my unnecessary pushing and prodding!
I want to thank first and foremost Tom McIntire and Brant McKamie, of Vogt RV and their wonderful maintenance team! They were great to work with and I would recommend them to anyone looking for an RV or needing maintenance work.
I would also like to thank Skyline Corporation and Dometic Corporation for their involvement and willingness to help. |
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DiAnna Holton |
| Thank you so very much for your part in a wonderful weekend (at the Tiffin Rally). You folks sure made us feel welcome and treated us like royalty. EVERYTHING about the rally was great! Thanks for including us. |
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Pat and Frank Phillips |
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