outstanding!!!One year ago we purchased an Jayco Self Contained travel trailer from Vogt and this past week we purchased our second one from you and again the sales staff (Greg Robertson) , financing (Aaron Vogt) and walk thru with Gill was outstanding!!!!!
We can’t begin to express what a great experience this was with Vogt. Our trailer had to come straight from Jayco and Greg was fantastic with keeping us up to date on the progress and delivery date. We tried our new one out this weekend and had a small issue and Gill came to us to fix the issue. My wife and I know why you have been around so long it is because you care about your customers and give them 100%. I am proud to tell folks where I purchased my travel trailer and will tell them if they ask or don’t. I say, “You want the best customer service around, go visit Vogt”. Thank you Greg, Aaron and Gill – you guys are a great!!!! - John
Please except my thanks once againPlease except my thanks once again. I felt good about you and your dealership and that is why I traveled so far. It has been informative and fun dealing with Vogt RV. - Don
Thanks again for your hospitalityConsider this a belated ‘thank you’ for hosting the Tiffin Owner Rally last month. As the proud owner of a 2012 Breeze I purchased from Race in April, 2012, this was my second rally, and an enjoyable event it was. It was certainly worth the drive from my hometown of San Antonio.
The entire Vogt staff was very accommodating, the owners I visited worth were great and the food, seminars and entertainment were top-notch. That Bob Tiffin offered to cover an out-of-warranty repair for me was the icing on the cake. The only way this event could have been any better would have been if Race had offered to trade me even for a 2014 Breeze!
Thanks again for your hospitality. Im looking forward to the next rally. In the meantime, I intend to keep breezin along in my Breeze. - David
Great to deal with and we appreciate all of your efforts.Deborah and I want to thank both of you and the gentleman at Cross Roads for helping us with our trailer. You guys have been great to deal with and we appreciate all of your efforts. - Jerry
Extraordinary care they have for the customerAs we promised we are sending a letter commending the Vogt agency on their professionalism and extraordinary care they have for the customer.
Yes, this is the third RV we have purchased from Vogt and we are quite happy. Every sales person we have dealt with has been very knowledgeable forthright and courteous. Trisha especially enjoyed Race Harrell and his candid yet humble candor with her. Whenever there has been a problem with any of our RV’s Vogt service department has gone over and above the call and handled each situation remarkably well. With personnel like Tommy, Brant, and Richard one can see why Vogt RV has such a good nation-wide reputation of being complete, courteous, and caring getting the job done whatever it takes.
Just as an aside Race, they fixed the RV and I went to see Peggy at Haltom Jewelry. She was terrific and corrected the problem with the watch. I must admit it was my operator headspace. Trisha and I observed you to be a good man, honest and willing to confront in a gentlemanly way difficult situations. We appreciate that. Thank you for being a good sport and receiving some teasing. I believe you are capable of not only receiving it but honorably dishing it our in a manner that is fun but doesn’t hurt. Everyone I have talked to I have bragged on you as a good man, a fun guy to be around for what I know of you. Keep up the good work. Have a Merry Christmas! - Billy
Dealership is by far the bestWe have purchased 3 different RV’s from you in the past. I just want you to know that each experience was outstanding.
I looked at many different dealerships and for friendliness, quality, service and price, your dealership is by far the best. We are looking to take one more step up soon and get our 4th RV. You can be assured we will get it from you. - John
It’s nice to deal with a company of this typePlease accept my compliments for 2 of your employees, JJ Neves and Gil Frost.
We recently purchased a 2012 Crossroads RV from your Ft. Worth location. It has slides on both sides of the unit. Last weekend, I was preparing to clean the roof, and tried to close the Schwintek-type slideout kitchen. It would not close, and I tried all the stuff on the web and in the manual to try to close it. At this point, I was stuck. I couldn’t bring the unit in for service, so I called JJ, my salesman.
JJ says, “sure, I’ll just send someone out to get it taken care of” and Gil Frost came out to the house. He worked a little over an hour, and finally found a loose wire in the system; one, I might add, which escaped both his and my scrutiny the first time around. In the process, Gil taught me about the best lube for the slide and seals; how to work the Schwintek controller in a more advanced fashion than the manual says, and other things that you expect your technician to tell you, but seldom does.
I was most impressed with Gil’s attitude, knowledge and professionalism, as well with JJ’s instant realization of the customer’s problem and finding the fastest pathway to fixing the problem.
I’ve been an RV owner since 1987, and have done business other dealers, and your staff is the best at post-sale customer service I have yet seen.
It’s nice to deal with a company of this type, and you may look forward to my continued business. - Gerry
friendly sales personnelMy wife and I have been customers of Vogt RV for over 15 years. When we purchased our first travel trailer there we were impressed by the friendliness and knowledge of the various RVs by our salesman.
We continue to visit Vogt to see the new technology in RV’ing and when we decide to upgrade, it will be from their friendly sales personnel. - Aubrey
pleasant experienceWe bought our first RV from Vogt in 1984. We have owned may RVs since then, always purchasing from Vogt.
We have enjoyed many years of RVing and have made a lot of good memories and friends, and it all started with a visit to Vogt RV. Everyone at Vogt, owner, office staff, salesmen, parts and service will make your buying or service a pleasant experience.
So before you buy your first or your tenth RV, go to Vogt RV. - Al
Absolutely enjoyableLeta and I would like to thank you both for the friendly service and expeditious transaction.
The service tech that completed the readiness & operating instructions was very knowledgeable and absolutely enjoyable. I wish you all the best in 2009. - Lee